Babies"R"Us at 2871 Preston Road, Frisco

Reviews

• Chris Wright

  Aug 30, 2018
  ★ ☆ ☆ ☆ ☆
  Toys R Us is the worst! My child got a gift card here for Christmas. We let him go online and pick out a toy and paid for it with the gift card. I guess they have no idea what they actually have in stock, or just don't care, but then later sent us an email that they didn't have the stuff and had cancelled the order. Sad kid #1. So since their online sucks so bad, we just went to the store where we could buy something they actually have, but then tried to pay for it with gift card and it had zero balance... Sad kid #2. Apparently even though they never actually shipped the previous online order, they went ahead and changed the gift card, which will supposedly credit back at some point, so they claim. Anyway, just the worst most frustrating experience. Anyway, I won't be buying stuff from this business anymore. Just go somewhere else, it isn't worth the hassle.

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