Lake Pointe Dental - Michelle Mendoza, DDS at 279 Main Street, Frisco

Reviews

• Nina Chen

  Jul 04, 2018
  ★ ☆ ☆ ☆ ☆
  My experience here was horrible and it's taken me awhile (~2 years) to finally post this. I was pregnant at the time and this was supposed to be a regular cleaning and they demanded I get xrays. I told them I was uncomfortable doing it b/c I was pregnant at which point I felt bullied into giving them my OB's contact info so they could get a doctor's release to have xrays done on me. I asked that they use the xrays from a previous appt that was only 7 months old but they said it was Texas law that they get xrays done. Then came the worst cleaning I have ever experienced; it was so painful. Then the dentist came in and said I had two cavities that needed to be filled and I would need to schedule an appt to come back for that. I was shocked b/c my last appt was good and to have two develop to the severity that she was saying and I even told her so and she shrugged saying she didn't know why my old dentist didn't tell me. Obviously I was not going back and have since found a new dentist and even went back to my old one as well in the two years that have passed. I told them that I had two cavities that needed attention and they could not find anything. I had no cavities (even now). I'm still in disbelief about this whole experience and it felt like they were looking for ways to escalate charging my insurance. I remember hearing that some dentists have a cavity quota to fill but I thought that was urban legend but I guess not. I strongly suggest you get a 2nd opinion.

Images