Medical City Frisco at 5500 Frisco Square Boulevard, Frisco

Reviews

• Luz Silva

  Jan 02, 2018
  ★ ☆ ☆ ☆ ☆
  The facility is nice as well as the staff. But be WEARY of what lies behind the scenes. Our doctor called for a diagnostic surgical procedure within 4 days and said they would contact the insurance to let me know my obligation before the surgery. They came back with $800+ for procedure and $400+ for anesthesiology and $200 lab work post surgery. We had to pay it within 24 hours in advance. We got admitted into the hospital with no additional discussion of other costs associated with our insurance. Four months later...a bill for $1700+ was sent. I called the hospital and they did not notify us that benefits had not been looked into at time of surgery and they are in fact out of network. I have to pay the full amount. In addition, the same for my anesthesiology... out of network with $319 more to pay. Poor experience and the issue we went in for remains an issue with no resolution.

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